Pet Boarding Frequently Asked Questions

Yes. Happy Pets Chester holds specialist pet-business insurance and Morag has enhanced DBS clearance. Relevant documents are available here or on request.

Yes. Morag has completed Pet First Aid for Pet Professionals Level 3 (VTQ). Relevant documents are available here or on request.

Home boarding is provided under the appropriate local-authority licensing requirements. LICENCE NO. 26/AAL/HB/583942.

Every enquiry is assessed individually so that care remains safe and suitable. Dogs that are extremely strong on the lead, display behaviour that cannot be managed safely, or have certain complex medical needs may not be accepted. It is always worth having the conversation though.

A Meet & Greet, completed booking and health forms, clear care instructions and up-to-date vaccination records are required before the first booking.

Only where it is appropriate, safe and agreed with you in advance. Secure enclosed facilities may be used when a dog would benefit from safe off-lead exercise. As we know, all dogs are different, and so we will treat them just like you would at home.

Yes. Regular dog blogs and pup dates with photos are provided so that you can see how your pet is settling and enjoying their time with Happy Pets Chester.